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Doing Better with AI

Topic AI Basics

AI Basics

Start here — what AI is and how it works.

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Start here Course · 36 min

AI Foundations: What It Is and How to Use It

Start here — the ideas everything else builds on

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Glossary terms

AI Agent A system that works towards a goal and takes actions for you. AI Search Asking an AI tool a question and getting a direct answer, sometimes with the pages it used, instead of a list of links. API A way for one piece of software to talk to another. Bias Skew a model inherited from the material it learned from. Chatbot A conversational interface — and not the same thing as an agent. Clean Chat An AI conversation with no saved memory or earlier chats feeding into it, so you see the answer a stranger would get. Context Window How much information an AI can consider at one time. Copilot An AI that assists inside the tool you already use. Decision Board One table sorting a conversation into facts, assumptions, unknowns, risks and next actions. Embedding A way of turning text into numbers so software can compare meaning. Five Whys Asking why five times in a row, to get past the symptom to the cause. Generative AI AI that creates new text, images or audio. Hallucination When an AI states something false as if it were true. Inference The moment a model actually produces an answer — and what you pay for. Knowledge Cutoff The date after which a model knows nothing, unless it can look things up. Large Language Model (LLM) The kind of AI that powers ChatGPT and Claude. Machine Learning Software that learns patterns from examples instead of following written rules. Model The trained system itself — the thing that produces the output. Multimodal A model that handles more than text — images, audio, documents. Open-Source Model A model whose weights anyone can download and run. Plugin An add-on that gives an AI tool an extra capability. Pre-Mortem Imagining your plan has already failed, then working backwards to find out why. Prompt The instruction you give an AI to get a result. RAG Letting an AI look things up before it answers. Temperature A dial between predictable and inventive. The 6D AI Thinking Method™ Digital Rapport®'s method for thinking a decision through with AI before you ask it for the answer. Thinking Partner Using AI to improve your thinking rather than to hand you a finished answer. Token The small chunks of text an AI reads and writes in. Training Data The material a model learned from — and the limit of what it knows.

Prompts

Explain this like I’m new to it Turn any jargon-heavy page into something you can actually act on. Turn a vague idea into a proper brief Most disappointing AI output is a briefing problem. This fixes the brief first. Evaluate an AI tool before you buy A structured comparison instead of a demo-driven decision. Turn a topic into a training session A runnable session plan with timings, activities and the awkward questions. Is AI the right tool for this job? A short check before you spend an afternoon automating something that did not need it. Think before you prompt Runs the Think-Before-You-Prompt Habit as a conversation, so the request you send carries your thinking instead of AI guessing at it. Get AI to interview you before it advises you Instead of typing out all your context, let AI pull it out of you one question at a time. Find the questions you should be asking For when you’re new to something and don’t know where to start: AI maps the questions before it gives any answers. Look at a decision from four expert perspectives Put several experts and a sceptic around one table to see where they’d agree, disagree and push back. Discover the options you haven’t considered Widen your thinking before you commit: options, questions and blind spots, including doing nothing. Dig into what’s really underneath a problem Go past the surface: the real cause, the evidence you’d need, and the knock-on effects. Build the strongest case against your plan Let AI be the sceptic, so you find the weak spots before the market does. Turn your thinking into a plan and a next step End every thinking session with something real: a plan, a spreadsheet, a checklist, an email or a list of questions. Separate what you know from what you think you know A quick check after any AI answer: which parts are facts, which are assumptions, and what needs verifying. Sort a whole conversation into a decision board Facts, assumptions, unknowns, risks and next actions in one table, so a confident answer can’t hide a guess. Run the whole 6D AI Thinking Method™ in one prompt Define, Discover, Dig, Doubt, Do and Double-check in a single reusable prompt for any decision. Write project instructions that think the 6D way Set your AI up once, so every chat in a project starts by interviewing you and separating facts from assumptions. Run a property deal through the 6D AI Thinking Method™ The property case study as a prompt: interview, strategies, evidence, the case against, next steps and a decision board. Define: What Are You Actually Deciding? Interviews you until it can describe your situation back to you better than you described it, then hands you a context block the other five steps run on. Discover: What Else Could You Do? Widens the field before anything gets chosen, including the options people in your position usually miss and the ones you will not like. Dig: What Is Really Going On? Takes the option you are leaning towards and gets underneath it, so you solve the cause rather than the thing that was visible. Doubt: What If You Are Wrong? Builds the strongest case against what you are about to do, runs a pre-mortem, and names the places your own reasoning looks motivated. Do: What Happens Next? Turns the thinking into a plan a real person with a full week will actually run, with a first action, signals and stop conditions. Double-Check: What Do You Actually Know? Sorts the whole run into a decision board of facts, assumptions, unknowns, risks and actions, so you know exactly which part you are betting on.

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