Illustrative example. This is not a real business. It shows how a business like this could use AI, so you can picture it for your own.
How a cafe owner argues with a decision before committing to it
A cafe owner was deciding whether to open on Sundays. Instead of asking AI what to do, she used it to find what she had not thought about.
- Area
- Think Better · Thinking and decisions
- Industry
- Hospitality
- Size
- sole trader
- Tools
- Claude
Picture a cafe owner deciding whether to open on Sundays. She has been going round in circles for a month. The numbers look fine on paper and something about it still feels wrong, and she cannot name what.
The tempting move is to type "should I open my cafe on Sundays?" into AI and read the answer. It will produce a balanced list of pros and cons, it will be perfectly sensible, and it will be about cafes in general rather than hers.
The more useful thing is to make it interrogate the decision rather than resolve it. The parts she cannot see are the parts worth paying for: what she is assuming without checking, what happens to the staff rota, and what she is quietly hoping the answer turns out to be.
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Step by step how to do this yourself, with the prompts, working alongside the course workbook.
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Next review May 2027.