Transcription
1 min read · Reviewed 17 Oct 2026
In short
Turning spoken audio into written text.
In plain English
Software that listens to a recording and writes down what was said. Accuracy is high for clear speech and drops with accents, crosstalk and background noise.
A real example
A recorded client call becomes a searchable transcript, which then becomes a summary and a list of actions — all without anyone taking notes during the conversation.
Why it matters
It is one of the highest-value, lowest-risk uses of AI for a small business. Recording someone does carry consent obligations, so ask first.
